Terms and conditions

Article 1 : Preamble
These conditions are concluded between Jean Claude Ndoumbe, legal representative of the trade name "Jean Claude Ndoumbe" , registered under the status of Photographer, designated the seller, on the one hand and on the other hand, people wishing to make a purchase via the website www.ndoumbe.com. If a condition were to fail, it would be considered to be governed by the practices in force in the distance selling sector whose companies are headquartered in France.

Article 2 : Object
These conditions aim to define the terms of sale between www.ndoumbe.com and the user, from ordering to payment and shipping. Any order taking requires prior consultation of these general conditions of sale.. The User is advised to save and / or print these general conditions without, however, modify them. The user who places an order via this site expressly and unreservedly accepts all of these general conditions. The placing of the order constitutes acceptance. These conditions only apply to natural persons who do not have the status of merchant within the meaning of the Consumer Code and who act for their personal needs.

Article 3 : The command
The user has the possibility to place his order online from the online catalog. Prices are in euros, they do not take into account the delivery costs, charged extra, and indicated before validation of the order, payable at the time of the order by Credit Card. Payment is made on the secure banking server of our partner Stripe.

Article 4 : The price
The prices are indicated in euros and are only valid on the date of dispatch of the order form by the consumer. They do not take into account the delivery costs, charged extra, and indicated before validation of the order. Payment of the price must be made when ordering. At no moment, the sums paid cannot be considered as a deposit or down payment.

Article 5 : Product availability and warranty
The order will be shipped within a maximum of three 5 working days from the validation of the payment, unless otherwise stated on the site or at the express request of the buyer. In the event of last-minute unavailability of the ordered product (deterioration or loss), the buyer will be informed as soon as possible and will be able to cancel his order. The buyer will then have to request reimbursement of the sums paid in 30 days following their payment. No product exchange can be made. The products are second-hand goods, older or older and are sold as is or cleaned, as best described in the product sheet and in no case is their operation guaranteed by the seller.

Article 6 : Order confirmation
Contractual information will be confirmed by e-mail after validation and confirmation of the order form.

Article 7 : The delivery
The products are delivered to the delivery address you gave us during the ordering process. But the user can at his request, get the invoice sent to the billing address and not to the delivery address by validating the option provided for this purpose on the order form. We accept no responsibility for the loss, degradation or delay of delivery by post. Never accept a damaged parcel or one bearing traces of opening by the postal services, otherwise no recourse will be possible by our services. The buyer or recipient of the package is delivered to his home or to the address of his choice by our carrier. In case of absence, the Buyer or the recipient of the package receives a delivery notice from his postman in his letterbox, which allows him to collect the package at the nearest post office, for a period of fifteen days. After this time, the package is returned to www.ndoumbe.com which will reimburse within 30 days directly the amount of the item (s) without the initial delivery costs. www.ndoumbe.com reserves the right to no longer accept orders from the responsible customer.

Article 8 : Delivery errors
The user must submit to the site www.ndoumbe.com, the same day of delivery or at the latest the first working day following delivery, any claim of delivery error and / or non-conformity of products in kind or in quality compared to the indications on the order form. Any complaint formulated beyond this period will be systematically rejected and will release www.ndoumbe.com from any liability.. The formulation of this complaint with the sie www.ndoumbe.com can be made by connecting to our site and using our contact form where you will specify, the date of the order, your first and last names and items ordered .

Article 9 : The proof
Computerized registers, stored in the computer systems of the www.ndoumbe.com site under reasonable security conditions, will be considered as proof of communications, orders and payments between the parties. The archiving of purchase orders and invoices is carried out on a reliable and durable medium so as to correspond to a faithful and durable copy.

Article 10 : Right to retract
The customer has the right to withdraw from his order, without giving a reason, within fourteen days after the day of its order and has this period to return, at its expense, the items do not suit him. Any return must be reported in advance to Customer Service on the site www.ndoumbe.com by email at contact@ndoumbe.com. The item (s) must be returned by Colissimo to France, and by any means guaranteeing the value in the event of loss or breakage. The information and proof of shipment must be communicated to the site www.ndoumbe.com by the user. These return costs are the responsibility of the user. We will refund all payments we have received from you, including delivery costs.

You will need to make your return to the following address : 7, ROUVET street 75019 PARIS, France.

We will reimburse by check or transfer, and this reimbursement will not incur any costs for you. After this period of 14 days, if the return shipment was not made by the user, the exercise of the right of withdrawal is no longer valid and is canceled, the product is then the property of the user. Only products returned as a whole will be taken back, in their original packaging, complete and intact (without breakage, without crack etc ...), and in perfect condition for resale. Any product that has been damaged, amended, or whose original packaging has been damaged, will not be refunded or exchanged. The user will have the choice to request either the reimbursement of the sums paid, either the exchange of the product, either a voucher in order to properly process your request, please remind us of your order number and your full contact details.

Article 11 : Responsibility.
The www.ndoumbe.com site cannot be held liable for the inconveniences and damages relating to the use of the Internet network, such as a break in service., the presence of computer viruses or external intrusions or more generally all cases qualified as force majeure by the courts.

Article 12 : Litigation
In case of dispute, an amicable solution will be sought before any legal action. Failing that, any legal action will be brought before the competent courts of the domicile of the defendant or of the registered office of the site www.ndoumbe.com. These conditions are subject to French law.

Article 13 : No partial validation
If one or more stipulations of these general conditions are held to be invalid or declared as such under a law, of a settlement or following a final decision of a competent court, the other stipulations will retain all their force and scope.

Article 14: Retention of title
In accordance with the law of 12/05/80 : "As long as the goods have not been paid for, there is no transfer of ownership ". Consequently, the buyer acknowledges that the delivered items remain the sole property of the seller until full payment.

Article 15: Cookie management
While browsing our site, cookies are likely to be placed on your hard drive. These cookies allow us and our partners to improve the service we provide to you on our site on a daily basis.. A Cookie is a test file that records information about your browsing on the site. Be careful in no case, the Cookie allows the person who deposited it to obtain information stored on your hard drive or personal information. It recognizes you when you return to our site and allows us to make it easier for you to use the site. In addition, only the issuer of the cookie can read and modify the information contained therein.

Article 16: Privacy policy
Our site attaches great importance to the protection and respect of your privacy.. This policy is intended to inform you of our practices regarding the collection, the use and sharing of information that you provide to us through our site.